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"Using these tools delivers step changes in office performance"
- Andy Hobson
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Tips and Guidelines
Once you understand the principles of Obvious Office you need to apply them in the real office.
Here are some tips to help you drive the maximum benefit from using Obvious Office principles
- check that real benefits are achievable by establishing the potential for improvement and by assessing the environment for success factors
- pilot improvement activities to demonstrate how to improve performance and deliver quantified benefit
- train your staff to achieve the following:-
- organise the workplace at an individual, team, department and at site level
- match resource to demand so that work is done when and only when needed
- collect and use information to direct improvement activities
- solve problems efficiently and permanently, eliminate firefighting
- identify important information and communicate it properly
- use the power of teams
- identify performance measures that drive constant improvement
- work alongside your staff to ensure the tools and techniques are used to deliver the maximum benefit
- coach supervisors and managers in the appropriate way to treat staff to encourage improvement activities
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